Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and ...
To ensure that all electronic and paper records of all works undertaken by the association are up to date and confidentially maintained.
To enter data into the corporate database and produce reports from the database and other IT packages as required.
To collate, record, reconcile and store all ...
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by ...