10 Aug

IT Manager




  • Undisclose

Job Responsibility
  • Act in alignment with user needs and system functionality to contribute to organisational policy
  • Monitor workload of team members and provide regular updates to management on trending
  • Identify problematic areas and implement / propose strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Act as primary IT contact within the country for all IT related functions: operational support, application support and service delivery
  • Troubleshoot and problem-solve issues for Grab’s enterprise resources, tools, operating systems and applications both locally and remotely
  • Work with internal teams to plan and implement service and application upgrades and changes
  • Develop solutions to operational and user productivity issues and drive performance
  • Assess vendors capabilities and monitor vendors performance
  • Handle in-country escalations as first point of contact for such matters

Job Requirements
  • Minimum 3 years experience as IT manager. 
  • Degree in Information Technology/Computer Science or equivalent.
  • Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
  • Support experience with various operating systems (Mac, Windows, Linux, Android, iOS).
  • Hands-on experience in deploying and supporting desktops, laptops, video conferencing, networking devices
  • After office hours support for major service interruptions

Job Benefits
  • Our IT team prides themselves on working on the following factors:
  • G-reat user experience
  • R-eliable and scalable infrastructure
  • A-utomation and digital transformations
  • B-adas$ business support
  • Bachelor's Degree
Lokasi: Tarikh Tutup:
  • 09 Sep 2018


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