12 Jul

Hotel Supervisor / Assistant Supervisor

Best View Hotel

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Gaji:

  • RM1,500.0 - RM3,500.0 Per Month

Job Responsibility
  • Responsible for the overall management of the Hotel, to achieve set objectives and targets, formulating, implementing and monitoring strategic policies and procedures.
  • Maintaining Hotel standards towards guest satisfaction, providing high standard services, quality assurance and asset enhancement.
  • Handle and resolve management / operation problems in a professional manner, ensuring prompts actions at all times, 24 hours on call service.
  • Plans, directs and evaluate daily operations, services standards and profitability of the Hotel.
  • Be accountable for all relevant product delivery and stock management (e.g. laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation.
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities.
  • Propose and implement effective marketing strategies to maximise room occupancy levels.
  • Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
  • Recruiting, training, monitoring, motivating and evaluating staff performance from time to time.
  • To performs any others duties from time to time.
  • Report to Operation Manager & Assistant Operation Manager.

Job Requirements
  • Demonstrating strong leadership and motivational skills is important for the Hotel Branch Manager when supervising employees.
  • Strong communication skills are also essential in meeting the needs of the guests and making sure their stay is a satisfactory one.
  • Strong disciplines, commitment, responsible and self-initiated person to lead a team.
  • Requires team work and resourceful.

Job Benefits
  • EPF & SOCSO
  • Annual leave
  • Medical benefits
  • Uniforms provided
  • Allowances
  • Sales Incentive
Kelayakan:
  • Diploma
Lokasi: Tarikh Tutup:
  • 11 Aug 2018

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