- RM2,000.0 - RM2,800.0 Per Month
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Customer Support Executive- Fluent in English- International Telco Industry
- Candidate must possess at least a SPM with 5 passes.
- Required language(s): English & Bahasa Malaysia (Ability to speak in Mandarin will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
- Applicant must be willing to work on rotational shifts.
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Fully equipped gym with aerobics studio & shower facilities
- Rest & relax area (pool, foosball, etc)
- Mother’s room
- We are located nearby shopping malls and housing area
- Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
- Secondary/SPM/'O' Level