12 Jul

Customer Service Executive - Johor Branch

Aegis BPO Malaysia Sdn Bhd



  • RM1,400.0 - RM2,000.0 Per Month

Job Responsibility
  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Job Requirements
  • Applicant must be willing to work on rotational shifts
  • Each shift consists of 9.5 working hours and inclusive of 1 hour lunch for rest and 30 minutes break time
  • 6 working days per week
  • Good communication skills in Bahasa Malaysia and English
  • Must be energetic, positive minded and good team player
  • Applicants should be Malaysian citizens
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided

Job Benefits
  • Monthly Salary
  • Various Allowances
  • Attractive Incentives
  • Annual Leave
  • Sick Leave
  • Full Training Provided
  • Shuttle service provided based on specific location
  • Internal Job Posting: opportunity to apply to transfer within Aegis Malaysia or to other Aegis locations worldwide at the discreation on Management.
  • Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
  • Career Growth & Training Programs:
    • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
    • iSTAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
    • English Training – Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
  • Secondary/SPM/'O' Level
Lokasi: Tarikh Tutup:
  • 11 Aug 2018


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